How is my post-return bill calculated?
If you owe any amounts under your AutoNation Mobility Agreement after you return your vehicle, any such charges will be included in a post-return bill.
Your post-return bill may include items such as:
- Disposition fee (unless waived)
- Excess mileage charges (if applicable)
- Excess wear & tear charges (if applicable)
- Security deposit refund
Your post-return bill will only reflect new charges or refunds determined once the car is returned. The invoice you receive will not reflect any prior unpaid balance, such as unpaid monthly payments, citations, tickets or tolls, which you are still responsible for paying.
What is a disposition fee?
A disposition fee is charged upon return of every vehicle to cover the cost of reconditioning and remarketing a car.
This fee can be waived in certain scenarios, such as if you decide to resubscribe to the car. You will receive communication closer to the time of your return with the options that are available to you.
How can I avoid additional charges on my final bill?
To avoid having a balance after you return:
- Stay up to date on monthly payments
- Pay any outstanding balances incurred (such as citations, tickets and tolls)
- Follow the recommended preventative maintenance schedule
- Have any repairs or damage fixed prior to return at a certified collision center
- Stay within your allotted mileage allowance
What is an excess mileage charge?
Excess mileage charge is calculated if you drive over your total allotted mileage for your term.
For example, if you select 1,000 miles per month for a 6 month term, your total allotted mileage would be 6,000 miles. If you drove 6,500 miles, you’d be charged per mile for the additional 500 miles.
For more information on mileage, please see the Mileage article.
What is an excess wear & tear charge?
Excess wear & tear is charged for wear beyond what’s reasonably expected during ordinary use of your car. Excess wear and tear includes dents, scratches, interior damage, poor quality repairs, etc.
Please refer to your agreement for a detailed list of excess wear and tear examples.
What are credits from previous invoices?
If you were due a refund on an earlier invoice and chose to apply this refund to your next payment, this credit would be applied here to reduce your total balance due.
What is a registration reimbursement?
In some instances, there are minor registration fee adjustments that can result in small reimbursements passed along to you upon return.
I have additional questions about my billing. What should I do?
If you have questions about a charge on your post return bill that isn’t answered in this article, please contact support.