How is my post-return bill calculated?
If you owe any amounts under your AutoNation Mobility Agreement after you return your vehicle, any such charges will be included in a post-return bill.
Your post-return bill may include items such as:
- Disposition fee (unless waived)
- Excess mileage charges (if applicable)
- Excess wear & tear charges (if applicable)
- Security deposit refund
Your post-return bill will only reflect new charges or refunds determined once the car is returned. The invoice you receive will not reflect any prior unpaid balance, such as unpaid monthly payments, citations, tickets or tolls, which you are still responsible for paying.
What is a disposition fee?
A disposition fee is charged upon return of every vehicle to cover the cost of reconditioning and remarketing a car.
How can I avoid additional charges on my final bill?
To avoid having a balance after you return:
- Stay up to date on monthly payments
- Pay any outstanding balances incurred (such as citations, tickets and tolls)
- Follow the recommended preventative maintenance schedule
- Have any repairs or damage fixed prior to return at a certified collision center
- Stay within your allotted mileage allowance
What is an excess mileage charge?
Excess mileage charge is calculated if you drive over your total allotted mileage for your term.
For example, if you select 1,000 miles per month for a 6 month term, your total allotted mileage would be 6,000 miles. If you drove 6,500 miles, you’d be charged per mile for the additional 500 miles.
For more information on mileage, please see the Mileage article.
Micro Lease Returns: Vehicle Condition Guidelines
Based on the vehicle inspection performed when you return your micro lease, the following will result in excess wear and use charges. These charges will appear on your post return bill.
Interior & Exterior
- Dents that are larger than the size of a quarter
- Scratches that are through the paint and greater than two inches
- The sixth and each subsequent scratch per panel that is through the paint and smaller than the size of a credit card
- Holes, cracks, gouges, tears, or cuts in the sheet metal or bumper, regardless of size
- Tears, cuts, holes, or burns to the interior, regardless of size
- Present permanent odors that require ozone removal
- Damaged safety items, regardless of size (e.g., torn seat belts, airbags)
- Glass or lights that have cracks, stars, holes, or plugs (a star is a chip with one or more legs, and a plug is considered unsafe for vehicles with supplemental restraint systems)
- Collective damage, regardless of size, that is caused by a single event (e.g., hail damage)
Tires & Rims
- Wheels or rims that are cracked, bent or have excessive curb rash greater than 1 Inch
- Wheels or tiles that weren't originally equipped with the vehicle at the time of delivery
- Tires with less than 1/8" (or 4/32”) tread depth
- Tires that have sidewall damage (which includes plugs and cuts), bulges, or exposed cords
- Tires that are mismatched: Tires on each axle that are not the same size, brand, model, type and/or speed rating, and equivalent in quality and performance to the original tires
- Spare tire and/or rim (or inflation kit for those vehicles without a spare tire) that are missing or not in operable condition
Missing Parts
- Any keys that were included but not returned
- Remote controls
- Headphones for entertainment system(s)
- Navigation disc or SD card
- Headrests
- Cargo cover
- Tool kit
- Spare tire
- Charging Cables or Cords (if EV equipped)
- Floor mats
Please refer to your agreement for a detailed list of excess wear and tear examples.
What are credits from previous invoices?
If you were due a refund on an earlier invoice and chose to apply this refund to your next payment, this credit would be applied here to reduce your total balance due.
What is a registration reimbursement?
In some instances, there are minor registration fee adjustments that can result in small reimbursements passed along to you upon return.
I have additional questions about my billing. What should I do?
If you have questions about a charge on your post return bill that isn’t answered in this article, please contact support.